Dell Managed Detection and Response is a fully managed service that provides 24/7 monitoring, detection, investigation, and response to security threats across your IT environment. It is designed for organizations with 50 or more endpoints and aims to enhance security posture while alleviating the workload on IT teams. The service combines Dell Technologies' security expertise with industry-leading XDR security analytics platforms, ensuring comprehensive protection against evolving threats.

The service utilizes the expertise of Dell Technologies security analysts and advanced XDR platforms that leverage AI for analyzing telemetry and events from various attack vectors. This allows for unified detection and response across the entire ecosystem. Alerts are monitored continuously, and if a threat is identified, analysts will investigate and provide step-by-step instructions for remediation. Additionally, proactive threat hunting is conducted to uncover new or variant threats that may bypass existing security measures.

Organizations can expect several benefits, including a comprehensive view of attacker activities, continuous updates to the threat database, and expert assistance in deploying XDR solutions. The service also includes up to 40 hours of service-related security configuration per quarter and annual remote incident response assistance, enabling quick recovery from security incidents. With the average cost of a ransomware breach reaching $5.13 million, the service aims to significantly improve your security posture while reducing the burden on your IT team.